An important software update is now available for your mailstationTM (K700). This software update will provide improved response time when connecting with the Pitney Bowes Data Centre. It is also designed to improve the reliability of your system.

Click here to download a step by step instruction sheet (PDF) to help you through the software download process. The download does require that you connect your mailstationTM (K700) to an analog phone line (i.e. a fax line in your office)."

If you need assistance with the download, please contact the Diagnostic Centre at 1-800-672-6937, select 1 for English, 2 for service and follow the prompts for diagnostic support. You can also visit our website at or To allow us to serve you faster please have your meter serial number ready when you call.

We would like to take this opportunity to remind you that you can order your Pitney Bowes supplies safely and securely through our On-line store. The On-line store can be found by selecting “Supplies” from our homepage at

Your mailstationTM (K700) Mailing System has been designed to adapt to your changing business needs. We look forward to continuing to provide you with future updates and enhancements to maximize your mailing operations.